Hostazar Hosting Customer Reviews
Written by caymanhost on December 9, 2008 – 2:23 am
UPDATE January 2010 – It appears that Hostazar has major issues with failing servers, poor or non existent support and broken links and bouncing email accounts and we cannot in good conscience recommend them at this time. If a Hostazar representative would like to add anything or offer some explanations we welcome a response.
Links to the site have been removed from this page as of January 18 2010. Customer complaints below suggest that Hostazar has, to all intents and purposes closed its doors and left its customers hanging. It seems likely that the website will eventually disappear altogether! (See links and comments below).
After discovering the connections to a man named Rob Benwell we did a quick check online and the following sites may be helpful to visitors although not good news at all if you have paid money for hosting services.
Rob Benwell – scammer or entrepreneur?
Rob Benwell – scamming to the bank at Scam.com
Rob Benwell – RipOffReport.com
Hostazar is part of the R5 Ltd group of websites based in the Digital Media Centre in South Yorkshire, UK, although it has servers based in data-centres around the world.
Possibly Related Posts:
- D9 Hosting Customer Reviews
- Heart Internet UK Customer Hosting Reviews
- MK Hosting USA Customer Reviews
- Knownhost VPS Hosting Customer Reviews
- 3Essentials Hosting Customer Reviews
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Posted in Customer Hosting Reviews | 24 Comments »
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January 3rd, 2009 at 2:43 am
I have recently purchased a package with hostazar and 4 days later my site is still not up. I tried to contact them and they said they have 24 hour support but 2 days have passed and not a word from them.
January 4th, 2009 at 1:33 am
Hi Jemina,
I hope you get things resolved – please come back and let our readers know how things progress and once you are up and running a review of your experiences would be appreciated.
April 26th, 2009 at 10:44 am
Same thing happened to me, I definitely won’t recommend this hosting company: really sucks.
What people are expecting is often a live support!!! just that simple. Or, at least 24/7 support considering their clients are from around the world.
They don’t even have a technical support hotline! (or I didn’t see it?)
I am still waiting for my ticket to be resolved. Or will they respond to my ticket? If not, how can I reach them other than opening another no-respond ticket?
My issue there is I installed Word Press, I don’t know if my site is up or not because I don’t even know where is my homepage. Presumably once I installed WordPress, there should be some default page that I can access instantly, right?
Can anyone tell me what should I do? there must be a really simple fix.
Thanks.
Crystal Signature’s last blog post..How to Make Hemp Jewelry
April 28th, 2009 at 12:37 am
@Crystal
Although your comment is not a review as such, your concerns are obviously valid and it is true that first impressions count! I hope that the support issue gets resolved for you.
If you have installed Wordpress and yopur domain name has propogated you should indeed be able to access your site by typing in the URL of your blog.
To get to the admin area of Wordpress you should use yourdomain.com/wp-admin if you installed it in the root.
Hope this helps and please come back and let us know the outcome of your dealings with the company as so far the feedback is not encouraging.
April 28th, 2009 at 11:13 am
I have switched to Bluehost, my issue is still unresolved, no one contacted me or respond to my ticket, I am so disappointed with those liars.
Crystal Signature’s last blog post..How to Make Hemp Jewelry
April 29th, 2009 at 4:49 am
Hi sorry for not coming back earlier than I should.
Well, what happened was I submitted a dispute to paypal saying that the transaction was not delivered accordingly something like that. And the next day, I got my site up and the owner of the hosting site was saying they were having problems over the xmas blahblahblah..
maybe you should do the same @crystal.
April 29th, 2009 at 2:08 pm
@Jemina,
Thanks for letting us know the outcome and glad to hear you got your problem resolved. I hope that since then you have not had any problems.
@Crystal
Although you are obviously and rightfully annoyed and disappointed, without any real detail about what caused the problem or what the outcome was aside from you choosing to go with another host leaves it difficult to comment in any meaningful way.
I’m sure that Bluehost will prove to be a good choice however, as they host plenty of blogs and are well thought of. Good luck with the new blog.
May 1st, 2009 at 12:21 pm
I just signed up for a Hostazar plan and then was immediately unable to log on to the CPanel. Horrendously poor interface and if the hosting is what the folks on this page say, well, I’m outta there. Should have checked here before giving them $39.95 for the year. I’m cancelling now.
January 13th, 2010 at 9:21 am
Hi,
I’ve been searching around to see if I can find anything on Hostazar. So excuse me commenting on here. I have two separate blogs hosted on two separate packages. Both are down. They won’t reply to my support tickets and trying to phone them you only get an answer phone. I’d stay well away from these people.(I even purchase their courses on Blogging To The Bank and the support on that was hopeless.
I suppose I’ll have to get hosting elsewhere!?
Richie D
January 13th, 2010 at 10:50 am
Hi Richard,
Thanks for taking the time to leave us your comment – no need to apologize, that’s what we’re here for
I don’t know what kind of blogs you are running but if they are business or marketing related you may want to take a look at MKHosting who we highly recommend, having just moved all our domains to them.
We posted a full review on these pages here:
http://www.thecaymanhost.com/web-hosting-articles/mk-hosting-marketing-services-reviewed
January 13th, 2010 at 10:07 pm
We are experiencing the same thing with our website. There are issues with sites being down with Hostazar. They have been down since the weekend (9th January 2010) and the we have submitted tickets without response. I have contacted R5ltd that owns them. No response either. This is the worst service I have seen in a long time. I think this company is scam!
January 13th, 2010 at 10:23 pm
Hi Peter,
Thanks for the information.
Hostazar seem to be plagued with problems but hopefully these reviews will warn potential customers before they commit to signing up.
We removed them from the main directory a while ago in view of all the poor feedback but wanted to keep the customer reviews and comments available for reference.
January 13th, 2010 at 10:26 pm
Thanks for your reply. As a quick aside, the address support@r5ltd.co.uk bounces back as it is unable to receive more mail.
Clearly, nobody is minding that shop.
Thanks for this forum…it will be helpful…I am moving to hostgator.
January 13th, 2010 at 10:34 pm
When a hosting company’s email account is bouncing back as over quota I would say that is about as big a red flag as you can get
Good luck with Hostgator – you can’t go too far wrong there.
January 15th, 2010 at 12:27 pm
Hello,
This is THE worst web hosting company I have ever seen. Last september, I purchase a domain name and the starter pack. Everything went ok until recently: I cannot access my admin account, my billing account and the client area. Nothing works anymore. On top of that, I send them 3 emails… no answer, not even a confirmation they received my emails!!!
Frankly, I am furious. They are paid in full and in due time and they don’t even answer you? Bravo!
Now, I will have to go elsewhere and start all over again.
January 15th, 2010 at 2:29 pm
Hi Anie,
Sorry to hear yet another tale of woe regarding this company.
I hope you had full backups of your data as it sounds as though Hostazar definitely have some serious problems judging by the most recent comments and influx of customers looking for answers to the site’s apparent status.
caymanhost´s last blog ..Free Marketing Blog & Article Directory
January 17th, 2010 at 11:13 am
Thanks for the posts and for this forum – I was about to sign up with hostazar as they were recommended because of how easy it is to link with wordpress – In this market you can’t afford to have your site going doing. I’m going to use hostgator instead-thanks again for the review
January 17th, 2010 at 11:55 am
Hi Daniel,
You’re welcome, glad it helped you in your buying decision. If you join through our link it helps to keep the site running
I’m actually surprised that no-one from Hostazar has been by to make any comment on all the unhappy customers who have left feedback here.
January 18th, 2010 at 10:38 am
Where can you register a complaint for this company?
I too am getting bounce back emails.
I called their office number only to get a receptionist who said Rob does not come into his office anymore. He does not pick up his emails and she is not sure he is in business anymore. She said don’t bother emailing.
The number they have listed to call is a for an office he rents and she just answers the phone, but is not involved with the company and cannot resolve issues. She is just a message service. She said she is VERY busy with complaints. She was very nice, but could do nothing but email him again for me.
Don’t waste your time on an international phone call. This guy is scamming everyone!
January 18th, 2010 at 11:05 am
@Deb,
Thanks for sharing the information. From the sound of it I suspect your fears and allegations are well founded.
As to where you can complain, or even how much good it would do I’m afraid I have no suggestions – it would appear that the individual you mention, Rob Benwell of Blogging To The Bank, has not only blogged there but laughed all the way doing so.
January 19th, 2010 at 6:25 pm
I had a “blog to the bank” website on Hostazar, and it went down for over a week.
During that time I found out they had no telephone support and they didn’t respond to the trouble tickets I opened.
So I just started leaving comments at all the “blogging to the bank” websites I could google. Anysite that advertised Hostazar, I left a comment, exposing the fact that there was no telephone number to complain to.
After a couple of days, my website is back up.
I copied all my posts, which I should have done before, now I’ll wait to see if they get themselves a telephone number and resolve their issues.
A word of explanation would have helped. Even now a mass email with an explanation would help. Maybe we’ll get that soon.
My confidence is pretty well shaken here with both Hostazar and Rob Benwell
January 19th, 2010 at 6:38 pm
@Randy
Thanks for stopping by.
If it was me I’d be concerned too – I’d also be making a full backup of my work, as soon as I was able to, and shopping around for a new host.
February 11th, 2010 at 11:03 am
Interestingly hostazar is now for sale by it’s owner on flippa:
http://flippa.com/auctions/84570/Hosting-Site-For-Sale—33k-Revenue—No-Reserve
February 11th, 2010 at 11:34 am
Hi Chris,
Thanks for the information. I’m guessing that none of my commentators will be putting in a bid
At the time of writing it’s going for $2400.00 with a projected annual revenue of $100k, up from $33k.