JustHost Hosting Customer Reviews
Written by caymanhost on December 15, 2008 – 3:05 pm
JustHost offer shared hosting plans from as little as $4.95 with their current limited time offer. For this you will get a free domain, unlimited storage, CGI, Ruby (RoR), Perl, PHP, MySQL (unlimited databases), cpanel, 24/7 support and a 99.9% uptime guarantee.
There is one other shared plan with more features at $8.95 per month and the company can also help with dedicated servers starting at $129.99 per month for those needing a lot more hosting power and freedom. The server includes: Intel ATOM 330 Dual-Core Processor, Best Support in the industry, 320GB SATA Drive, 2GB RAM, 3,000 GB of Bandwidth, 75% more efficient than Pentium 4 and Celeron, 100% Network uptime guarantee, 1 hour hardware replacement guarantee.
Possibly Related Posts:
- D9 Hosting Customer Reviews
- Heart Internet UK Customer Hosting Reviews
- MK Hosting USA Customer Reviews
- Knownhost VPS Hosting Customer Reviews
- 3Essentials Hosting Customer Reviews
You Can Subscribe To Our Feed Via Email Too
Related Websites - Online Business Web Hosting Basic Requirement of Web Hosting Plan for a Small Business Web Hosting will discuss about the general feature of Small Business Web Site Hosting, such...
- Create Custom Manufactured By Logo in System Properties Find the article here. Could not resist posting this, just because of the second image. Create Custom Manufactured By Logo in System Properties By Pavs...
- The Perfect Support Hosting Support An IntroductionImagine yourself as a person running a small-medium sized online store that concentrates on affordably prized gift items, and say, it's Christmas...
- 5 Essential Tools For Online Business Success If you are starting your business online, a significant amount of your income would be coming from lead generation and overall traffic. There are a...
Posted in Customer Hosting Reviews | 4 Comments »
2_03.gif)
February 7th, 2009 at 1:13 am
I’ve been with Justhost for only a short while (a matter of weeks) and am finding them to be very unreliable. 3 times in the last week my server has been unavailable; each time I contact support, they say it is due to server maintenance. It’s down now, and has been down for over 1 hour; they cannot say how long it will take to sort out. I have an account with another webhost, and have never experienced such problems in over 4 years with them ! I’m beginning to see why Justhost is so cheap.
May 21st, 2009 at 5:52 pm
On May 9, I signed up for service with Justhost.Com.
On my first day with Justhost, I started to learn that most of the statements on their site are false. Please look at this link on their site justhost.com/guarantees. Within that link, they claim, “We guarantee that you will be able to reach us and speak with a real human being, someone who speaks English and can answer your questions, fix your problems and help you resolve your issues.” This is untrue. All members of their support team I have talked to do not speak good English and cannot help you resolve any issue. They are only there to advise you to send an email, which is usually answered about 6 hours later.
The money back guarantee is made very difficult. For cancellation, you have to send them an email, which is not answered days after of your request. I have not yet received my refund or a cancellation confirmation email.
The accredited with Better Business Bureau is new as of 03/23/2009 and I assume their intention for joining was another fraud for new members to trust their site. There are already 10 similar reports of refund complaints.
On May 14, my account was suspended and I was asked to sign up for a dedicated server because I have exceeded the 10% usage. I contacted them on the phone to advise them that I was not planning to upgrade and need to remove my files. I was told that I needed to send an email.
I immediately sent them an email and they never replied. Six hours later, I sent them another email to ask for my files so I can cancel my account. No reply. On day two, I sent another email no reply. So far, I have sent them over 8 emails with no reply.
They get you to sign up, suspend your account, and then force you to upgrade to a dedicated server. Their claim of me exceeding the 10% CPU is false because from my cpanel, I have never exceeded 7% and my site does not have the much traffic.
As of today, they have not confirmed my cancellation request or allowed me to get my files. I think this company is operated outside of the USA but is a reseller of another company like ThePlanet.
Please stay away from this company.
May 21st, 2009 at 8:31 pm
@Victor,
Thanks for your in depth comments (sorry but I had to tone down a couple of uses of words that could cause problems but I hope it doesn’t dilute your feedback).
Sorry to see another unhappy customer however.
I see that your site is currently up and running so presumably your account, at the time of writing, is still active with them.
I did run a check for you using WhoIsHostingThis and it does indeed suggest ThePlanet.
I hope you resolve your issues soon and thank you again for adding your experiences to the review section.
June 10th, 2009 at 12:45 pm
Well, i’m using JustHost for a six month now and i’m very satisfied, their support (by email or live chat) is great and very professional.
Once I’d some problems with my IE and I couldn’t add a categories to my public_html folder, so I’ve contacted the support via live chat and asked them for help, and they actually did that, they not supposed to open folders for their costumers!!! but cause they are really care, they did it.
The only disadvantage in their service is that they don’t add you to their affiliate program automatically.
Your Life Creation’s last blog post..test