It seems that Globat are just another dishonest company who do not do business in an ethical way. Our complaint is with the affiliate program, but having looked around on the web there seem to be an overly large number of complaints about their hosting as well.

Our involvement with the affiliate program just seems to back up the complaints about unauthorized credit card charges, lack of support and difficulty in canceling accounts. None of these things are good whether you are an affiliate or a paying customer.

We earned commissions with Globat prior to them changing their affiliate program software and systems and assumed that we would still be paid for accounts referred under the original program but after some time with no payment forthcoming we submitted a ticket to enquire when we were going to be paid.

Their response was quite astounding, and I quote -

“Dear Customer,

Thank you for contacting support. Commissions on the old platform are no longer being paid out upon. These sales where on the old platform.

Please let us know if you are still experiencing problems, or if we can help you in any other way.

Ken S.
Reseller Technical Support”

So, in short, just because they change their affiliate systems, any money you rightfully earned and is due, is not going to be paid. This is disgusting behavior and dishonest in the extreme. In view of this, our official stance is to advise potential affiliates and customers to go elsewhere. If they are prepared to treat affiliates in this way, it calls their whole operation into question and we will certainly no longer promote their services.