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I have been a customer of GVO for around four years, long before the recent face lift, when my hosting provider was a Canadian based company called Kiosk.ws headed up by an amiable and hands on guy called Joel Therien.

A lot has happened in those four years and you can read my recent post about the resulting changes since the re-branding of the company to GVO, or Global Virtual Opportunities, for a little more on the background.

In this post I wanted to comment on a few more things that I either forgot or didn’t have time or space to mention in my last post. The gradual process of morphing from Kiosk into GVO has been a fairly lengthy one and, to be honest, the way it dragged on got on my nerves a little. There is only so much you can take when it comes to all the rah rah rah of such a relaunch, prelaunch and never ending cheerleading.

I think it is safe to say that most of that is now behind us and I for one am glad. GVO definitely brought in a fair number of some so called “heavy hitters” who have probably cleaned up by getting involved and whilst I do not doubt the experience and marketing power of some of these folks it does not mean you have to like them or their methods even if their involvement has ensured a substantial influx of new customers for GVO. One unfortunate side effect of the sudden growth is the plethora of ads, articles, blog posts and landing pages all selling GVO that are plainly written by people who know very little about web hosting, which is after all the core business of the company. I’m sure if you have studied most of the search results in google you have found very little hard information about the pros and cons of their hosting plans aside from a few brief “it’s great value” or “I’m pretty happy” type sales efforts.

So let’s move on to the GVO services and look at what has changed from the perspective of a Kiosk customer.

GVO still offer three shared hosting plans, although you almost certainly wouldn’t realize that from any recent advertising. The old Silver and Platinum plans still exist, priced at $18.95 and $24.95 respectively. But, and this is a big but, there really are no good reasons to buy either one of them any longer as all incentives to do so have been removed, basically making the Titanium plan at $44.95 the only real shared hosting option on offer. Neither the Platinum or Silver plans include any of the additional services, so they are effectively dead in the water.

GVO’s Titanium bundled marketing and hosting package is really good value, just as many of the “reviewers” are saying but unfortunately at such a price point, many experienced webmasters are going to see a managed VPS as a much more attractive option if they have no need for the autoresponder service, video hosting and conference rooms. This is one of the major stumbling blocks because ultimately, shared hosting is shared hosting and it’s simply not good enough for those with a lot of domains and a lot of traffic. Conversely, for newbies who see only monthly $ signs and who are starting from scratch, a sub $10 shared hosting package with someone like Hostgator or Bluehost for example, is rightly or wrongly, a lot more tempting.

Don’t get me wrong, GVO offer a very competitively priced package, but convincing people of the fact is not always an easy task in view of the aforementioned considerations. I would guess that there might be a fairly substantial attrition rate in the early stages after the relaunch amongst those who joined in the belief that there were easy fortunes to be made through the affiliate program and the promises of spillover. Some will have done well already by signing up under the top recruiters, but many will not see the “money for nothing” they no doubt believed they would get and they will soon tire of paying each month unless they are willing and able to put the excellent tools to good use.

Existing customers, even those on the old Silver and Platinum plans of Kiosk.ws still get to enjoy the marketing tools due to grandfather rights, but for new customers, if you want the whole shebang it’s Titanium or nothing.

Many of the big marketing names associated with GVO and who recently marketed it so aggressively to their lists are obviously not using shared hosting but are on dedicated servers. This distinction is important because whilst Kiosk offered webmasters a pretty flexible set of dedicated server options, including one off custom builds for example, most of those now seem to be gone at GVO. Looking at the site, the only dedicated options at the time of writing are a fully managed Dell box at $299 per month with a one time $99 set up fee or a slightly cheaper box at $199 per month. Not bad, but only for those with deep pockets already.

One more thing worth mentioning on this topic is that if you outgrow a shared reseller hosting account, even one as good as GVO’s, the way things stand at the moment, you would have to either cough up for a costly dedicated server, or change hosting companies as there is currently no VPS plan available. This could be a real headache if you have built your lists and all your web real estate with GVO. Some people would no doubt argue that keeping all your services under one roof is never a good idea but again that will depend entirely on your outlook and your own forecasts of business expectations. As things stand, GVO can definitely save many webmasters a good deal of money with their packaged services.

Moving on to other changes, one of the major ones as been the outsourcing of many areas of support to India. For me, this as been one of the more disappointing aspects of the GVO re-branding. Whilst I appreciate that for the growth of the company to be sustainable there had to be investment in staff, premises and hardware, the end user experience is definitely not what it once was. When the old Kiosk.ws team in Canada were at the helm of tech support you were pretty much guaranteed fast responses, great service and experienced systems administrators. In recent times, whilst support as been available, the quality of that support as deteriorated. That is not to say it is really bad, just that the very high standards of old have slipped. Maybe it will not be permanent and things will settle down but like so many other industries rapid growth invariably results in  the customer experience suffering to a certain degree. This is something GVO must work on if they want to retain webmasters.

There have been several hiccups along the way but in view of the rapid expansion some of those have to be expected and I still feel very comfortable in recommending GVO if what you want is good solid shared hosting and some invaluable business and marketing tools. The new eResponderPro autoresponders are very good although they still lack one or two features offered by the established big names. The service is a massive step up from the previous Kiosk autoresponders and there are no graduated price points dependent upon the size of your list either – you get as many autoresponders as you want or need as a Titanium customer. With other third party services, the more subscribers, the higher the monthly fee.

Promoting GVO itself can be lucrative, but it is going to take work if you want to earn money as an affiliate. The compensation plan is very good but that does not mean you will get rich just by joining. I just think that should be made clear to anyone who is considering signing up with this as their primary motivation. You can learn a great deal about the compensation plan through the GVO Academy presentations and I would recommend these to anyone looking for a great overview of GVO as a whole.

Ultimately, when it comes to your webhosting and online business needs, GVO is either a good fit or it isn’t, just as with most web hosting, it’s not about which company or offer is best, it’s about what is best for you.

I hope that this honest summation will help my visitors in making that decision. What I will say is that Joel Therien has always been, and remains, an honest and trustworthy guy and consequently you can certainly feel comfortable dealing with his company. You will never need to worry about sharp practices as you sometimes do in the world of web hosting.

Overall, I would still recommend them to anyone except maybe those who are reaching the point where a VPS is close on the horizon because your hosting needs might not be best served by GVO at this moment in time. As an affiliate marketer, I would say that the affiliate program for GVO remains one of the best in the industry and will reward those who actively promote it. Resellers will also find GVO a good company to partner up with and a Titanium account with GVO still represents a solid investment for a lot of webmasters and online businesses.

(If you don’t want or need a reseller hosting account and can live without a conference room and video hosting a solid alternative at half the price is MK Hosting USA – we moved to them from GVO and have been very impressed to date, and would say that the email marketing tools are superior and support faster and more knowledgable).

You can try the GVO services for 14 days risk free with your $1 trial membership – no contracts, no catches.  I think you will be impressed with what you find on the inside.

As always I would love to hear what you have to say so please leave your comments below.

Possibly Related Posts:

• What Is Website Web Hosting
• MK Hosting & Marketing Services Reviewed
• Guide To VPS Hosting – Virtual Private Servers Explained
• How To Host A Web Server From Your Home PC Apache HD
• An Honest GVO Review – By Someone With Perspective

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